Delete or Close a Hotmail Account

STEP 1: Go to, sign in with your Outlook email address that you want to close and delete.

STEP 2: Click your profile image in the upper-right corner of the inbox, choose View account.

STEP 3: Click Security & privacy.

STEP 4: Click More security settings.

If you receive a request to verify your identity, you need to enter your phone number or email and click Send code. Then Microsoft security code will be sent to your phone or your email.

You enter that code to the box Code. Then click Submit.

STEP 5: Pull down and click Close my account.

STEP 6: If there is a request for account login, don't worry. Because you're accessing sensitive info, you need to verify your password. Enter the password and click "sign in". Then click Next.

STEP 7: Read the list, and click the checkboxes to acknowledge you’ve read each item. Then select a reason drop-down list, choose the reason that you want to your account. Click on "Mark account for closure" after checking all boxes.

STEP 8: A notification will appear to inform that you could re-open your Hotmail account within next 60 days. Click Done.


What will happen if you close your or Hotmail account?

Your or Hotmail account is your Microsoft account. When you close this account, you will lose all access to all services associated with it.

  • You’ll lose all of your email and contacts.
  • You’ll lose all of the entries made in your calendar.
  • You’ll lose everything you may have placed in OneDrive.
  • You’ll lose access to Office 365 if you have it.
  • You’ll lose access to your XBox Live account if it uses this Microsoft account’s email address.
  • You’ll lose your ability to log in to Skype with this account.

Be circumspect and cognitive of all these consequences before you decide to close your account.


Collin Holland

Emails in my inbox have disappeared

these last 2 days what was in my inbox have gone for no reason, both on my computer and IPhone.

3 answers |Open

Durwood Foote

I cannot login to my wife's hotmail account on my computer because it automatically opens to my outlook account and I don't know how to change to her hotmail?

I cannot login to my wife's Hotmail account on my computer because it automatically opens to my Outlook account and ...

2 answers |Open

Carol Malott

Email receiving

I am no longer receiving any email. Why??

0 answers |Open

Joan King

change pasword

I want to change the Password on my main Hotmail email account. Hotmail is supposed to send a "code" to ...

2 answers |Open

louis wen

can naot open my email

Emails are received but cannot be opened to see contents. Only word "loading" comes out.

2 answers |Open

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