Jacqueline Jennings

Account login problems

I am attempting to login to my hotmail emails but am hitting a brick wall at every attempt. For some unknown reason the recovery telephone number you have recorded on your system ends ****88 and this has never been my mobile number. Therefore I cannot receive a recovery code to sidestep the password that I have forgotten. I recently upgraded my mobile to iphone 5s and this is when the problem began where I could not access my emails. The telephone help number I was given for Microsoft is 0800 0988592 appears to have a "full message" so this is yet another brick wall. This is sent from another email address because I have no means of contacting you. My actual mobile number is 07971966***. Your help would be gratefully appriciated. Aimee Batsford

Answer 5

Disable your adblock its work after u have disable it

thanks! now it works !

11th Oct 2016, I'm having issues with login, asking to authenticate with phone number n then says something went wrong n try again later, anyone else with this issue??????

I was receiving the exact same message and still cant access my account

I have had problems with sending and receiving emails via hotmail. Some outgoing messages are taking up to 24 hrs to, Now I cant access my inbox. I have talked to MSN three times and this morning they finally admitted that there is a problem.I have had to switch to an alternate address outside of hotmail. All that MSN would say is that they are working on the problem.

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